Table of Contents
Last Updated: August 14, 2023
Airtable currently uses subprocessors to provide core infrastructure and other services. Prior to engaging any subprocessor, Airtable evaluates their privacy, security, and confidentiality practices and executes an agreement with the subprocessor governing applicable privacy and security obligations, including an appropriate data transfer mechanism where required.
Airtable may use the following subprocessors for hosting customer data and providing or supporting the core infrastructure that helps deliver the Airtable services:
Entity
Description/Purpose
Countries
Amazon Web Services, Inc
Cloud infrastructure
USA
Box, Inc
Attachment previews
USA
Filestack, Inc
Attachment uploads
USA
Mailgun Technologies, Inc
Transactional email
USA
Twilio, Inc
Two-factor authentication
USA
Tray.io, Inc
Support for Airtable’s automation functionality
USA
Airtable may use the following subprocessors to perform other service functions:
Entity
Description/Purpose
Countries
CloudPlus, Inc.
Customer support, professional services
USA
Gong.io, Inc.
Video conferencing, call recording
USA, Germany
OpenAI, LLC*
Artificial intelligence services
USA
PartnerHero, Inc.
Customer support services
USA, Germany, Honduras, Romania, Philippines
Salesforce.com, Inc.
Customer support services
USA
Solvvy, Inc.
Customer support services
USA
Zoom Video Communications, Inc.
Video conferencing, call recording
USA
*Only for customers using Airtable AI .
Depending on the geographic location of a customer, or its permitted users, and the nature of the services provided, Airtable may engage one or more of its affiliates as subprocessors to deliver some or all of the services offered. Such affiliates currently include:
Entity
Description/Purpose
Countries
Formagrid Canada Ltd.
Airtable subsidiary
Canada
Formagrid UK Ltd.
Airtable subsidiary
United Kingdom
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